Comments on Bannable Offenses: Tech Support

As a guy who works tech support, I feel for you. A...

2008-04-25T06:20:00.000-07:00

As a guy who works tech support, I feel for you. And as for people coming into your house and doing it for you?
http://www.bestbuy.com/site/olspage.jsp;jsessionid=5VQKZNVFZTJ4BKC4D3LVAGY?skuId=8354498&type=product&id=1177112314045

I am really in the wrong business.

Marwellous story!!!i'm used to that kind of situat...

2008-03-16T03:37:00.000-07:00

Marwellous story!!!

i'm used to that kind of situations in the hotel , where i work as "some kind of computer guy or IT spec".

"God, please, kill'em all. Love. Greg House"

ROFL effing priceless!

2008-03-14T15:24:00.000-07:00

ROFL effing priceless!

Are your Mum-in-law's eyes so bad she needs to get...

2008-03-09T08:34:00.000-07:00

Are your Mum-in-law's eyes so bad she needs to get that close to the tv?

If you are fearing brain damage, go play WoWIf the...

2008-03-08T15:43:00.000-08:00

If you are fearing brain damage, go play WoW

If the preceding suggestion sounded like a good idea, then yeap, you have brain damage.

Another great post, thank you Dave

My mom likes pressing a black colored space where ...

2008-03-08T13:44:00.000-08:00

My mom likes pressing a black colored space where nothing happens. She doesn't like to notice the sign that points to the power button.

Can you write more about your work and stuff :P I ...

2008-03-08T07:55:00.000-08:00

Can you write more about your work and stuff :P I like the family things as well though. Has Susan ever gone to visit you at work? Hehe. Great blog though! Really like it. I admit I do miss Goblin Smithy a little ._. Hope you are well ^^

2008-03-08T07:24:00.001-08:00

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LMAO that is too funny!!!!!

2008-03-08T07:24:00.000-08:00

LMAO that is too funny!!!!!

Heh, I have experience in this area as well. You'd...

2008-03-08T07:16:00.000-08:00

Heh, I have experience in this area as well. You'd be surprised at what some family members can't figure out.

Bufu>> This isn't that hard. You match up the colors.
FamilyMember>> So which one do I plug this yellow one into?
Bufu>> ...The yellow one.
FamilyMember>> Ok, but what about this red one?
FamilyMember>> I don't see a red plug-in.
Bufu>> That's for a second speaker in the TV.
Bufu>> Your old piece of crap only has one speaker.
Bufu>> There's no place to plug the red one in, so don't worry about it.
FamilyMember>> Do I plug it in here?
Bufu>> ...That's where your cable is hooked up to.
Bufu>> Besides, does it look like this red one has to be screwed on?
FamilyMember>> So where do I plug it in then?
Bufu>> ...Give me the cord.
FamilyMember>> Are you going to fix this?
Bufu>> No, I need something to hang myself with.

But I digress. Excellent post as always, Dave.

An error message. Something completely ambiguous l...

2008-03-08T07:05:00.000-08:00

An error message. Something completely ambiguous like "Internet Explorer has experienced an error and will now close"...

now becomes the question "Why is it doing that?"

"...because...there was an error?"

"Well fix it. You're the one going to school for this."

"Yeah, I'm not a programmer. And in case you forgot, I changed majors to theatre just to get you to leave me alone about technology."

loving the diagrams. I'm torn. I' dont know if I...

2008-03-07T21:43:00.000-08:00

loving the diagrams. I'm torn. I' dont know if I love your off work or at work stories more but they both make me giggle.

"SusanMom>> Well that's just dumb"...I don't think...

2008-03-07T20:52:00.000-08:00

"SusanMom>> Well that's just dumb"

...I don't think there is any proper way to respond to this...

I keep telling my family what button to use to go ...

2008-03-07T20:30:00.000-08:00

I keep telling my family what button to use to go from watching TV to being able to use the DVD player.

They STILL don't get it.

My mom can't send emails normally, either.

No, she FORWARDS. Dear god. You don't even wanna know some of the junk I get.

I know the feeling...the worst tech support I've g...

2008-03-07T20:14:00.000-08:00

I know the feeling...the worst tech support I've gotten

Grandma - Hey I think my internet's out, so your grandfather tried plugging it in
Me - That's the firewire port...how the hell did you fit that in there?
Grandpa - I had to jam it in there...but I got it to fit.

Diagram C could not represent my actions afterward any better.

Yup. I, also, am one of the 'I can use computers, ...

2008-03-07T18:51:00.000-08:00

Yup. I, also, am one of the 'I can use computers, and are thus now the TV expert' people, mostly for mum. VCR not recording? I can fix it. TV reception bad? I can fix it. Stereo exploded? Hell, I could fix that, totally.

My absolute most hated one, though, is when they expect you to know every little detail about computers; specifically, websites. I can't think how many times I've said the phrase, "I did not design this website, I have never been to this website, and I have no fucking clue how to navigate this website."

You provided an actual, factual, helpful response?...

2008-03-07T18:38:00.000-08:00

You provided an actual, factual, helpful response? Seems uncharacteristic for a [GM] of reknown. Um ... unless you fear the repercussions of aggravating her. That sounds pretty sensible, come to think of it.

I tell people there must be another user of that r...

2008-03-07T16:50:00.000-08:00

I tell people there must be another user of that remote that's programmed their DNA out of "Viable Users" database.

By the time you're done explaining they're head is spinning and pissed at somebody else, you can make your escape.

ROFL

2008-03-07T16:45:00.000-08:00

ROFL <3